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- What if my visit did not close? On occasion, our technology may take longer than expected. If for any reason the system does not close your visit upon exiting, you can manually close your visit. You ...
- Do I need to sign up every time? Nope! Once you have finished registering a Metropolis account, you will never have to go through the signup process again. Your phone will act as your ticket and en...
- When will I be charged for my visit? You will only be charged once your visit has ended.Whether you visit a Drive in and Drive out (DiDo) or a Scan To Park (STP) location, payment is always applied autom...
- How to edit personal information If you need to make any adjustments or amendments to your personal and contact information in your Metropolis account you will need to send a message help@metropolis....
- How to add or remove payment information If you need to add or remove a form of payment from your account, follow the steps below. Adding payment: Log into your Metropolis account by going to app.metrop...
- How to update vehicle information Whether you have a rental, have temporary plates, or are in a different vehicle for the day, you can update your license plate information in a few easy steps. L...
- How to Sign Up for a Metropolis Account Welcome! Joining Metropolis is quick and easy. Go to app.metropolis.io and press “Sign Up” Enter your cell phone number and press “Request code”. You will immed...