When you arrive at an STP lot, you will see signs that have a QR code on it. When you scan the QR code you will see the rate information for this location. We want to ensure every visitor is empowered to make an informed parking decision by being transparent and upfront regarding pricing and duration. We have designed the process to require our member's active input over several steps by selecting and then confirming both the total time and cost. It is only once you have made the final confirmation that the visit will officially begin. Payment is processed after your visit has ended. Your visit will end once your time has concluded.
When you have 15 minutes remaining on your scheduled visit, you will receive a reminder text with a direct link to extend if you need more time. This allows you to manage your parking visit without returning to your vehicle.
You can still add discounts to your parking visit if you are using Scan to Park.
**Please note that some of our locations operate with our seamless drive in drive out technology. For more information on these locations please click here.
**Metropolis is not responsible for unused time once confirmed.
Additional questions? Please contact help@metropolis.io or visit the help center for other relevant information.