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  1. Metropolis
  2. Frequently Asked Questions

Frequently Asked Questions

Payment

  • When will I be charged for my visit?
  • Text - to - Pay
  • Why does my receipt say 48 hours?
  • How do I dispute a transaction?
  • Why am I being charged a fee?
  • When will my monthly subscription be charged?

Account

  • What if my visit did not close?
  • Do I need to sign up every time?
  • Scan to Park (STP)
  • How do you verify my subscription?
  • Why do you need my phone number?
  • How do I add time to my visit?
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