Frequently Asked Questions

Payment

• When will I be charged for my visit?
• Text - to - Pay
• Why does my receipt say 48 hours?
• How do I dispute a transaction?
• Why am I being charged a fee?
• When will my monthly subscription be charged?

Account

• What if my visit did not close?
• Do I need to sign up every time?
• Scan to Park (STP)
• How do you verify my subscription?
• Why do you need my phone number?
• How do I add time to my visit?